Refund Policy

Refunds will be issued on the following conditions:
All pre- paid bookings booked with a credit card or debit card, cancellation must be notified 12 hours prior to the actual pick up time. If the passenger missed the taxi, the passenger must inform immediately by phone, email or sms and obtain a cancellation number from

All refunds no bank charges
If we are refunding to an international bank account, we will deduct all the bank changes from the actual refund amount and the remaining balance will be refunded.